Shipping policy
Shipping Policy - TEHMAH
1. *Delivery Coverage*
We deliver across all cities in the Kingdom of Saudi Arabia.
2. *Processing Time*
Orders are processed within 1-2 business days. Orders placed Thu-Fri ship next business day.
3. *Delivery Time*
Standard delivery: 3-5 business days. Major cities: 2-3 business days. Delivery times may vary during sales/holidays.
4. *Shipping Cost*
Free shipping on orders 299+ SAR. Orders below 299 SAR: 19 SAR flat rate. COD orders: +10 SAR fee.
5. *Tracking*
Tracking number sent via SMS/Email once your order ships. Track status on TEHMAH website.
6. *Failed Delivery*
If delivery fails 3 attempts, order is cancelled and refunded minus shipping costs. Please provide accurate address + phone number.
7. *Delays*
TEHMAH is not responsible for delays caused by courier partners, weather, or customs.